Vanessa talks about the Google webmaster Forum. The forums can be used for opinions, experiences and perspectives of webmasters and the occasional Googler.
Case Scenario: http://diydoctor.org.uk used to rank number one for certain terms relevant to their brand, but now only rank number 4 for “DIY” and it’s not on the home page. Vanessa takes the full half hour to jump into the issues this site may have.
