Not That I'm Obsessed With My Feedburner Subscriber Numbers
As I mentioned last week, I recently talked with Rick Klau of Feedburner and dug into where all the subscriber numbers come from. From that came my write-up at Search Engine Land about the details of Feedburner subscriber counts. As I said in the article, fluctuations tend to be due to client-based readers (if people don’t turn on their computers one day, they don’t get counted) and occasional non-reporting from a feed reader (I may not notice when My Yahoo doesn’t report my 15 readers but I’ll definitely notice when Google Reader doesn’t report my 513).
Does posting more often help?
This means that new posts shouldn’t impact numbers because the feed readers count subscribers based on actual number subscribed (web-based) and number of requests to see if new posts exist (client-based). Whether or not a new post is there to pull in doesn’t make a difference. (Of course, if you have a new post that people like and link to, that may cause others to find it who then subscribe to your blog, so posts can definitely increase numbers. It’s just that the feed readers themselves don’t count based on whether they actually pull a new post or not.)
Rick said not to fixate on day to day numbers, but instead look at overall trends, so I thought it would be fun to take the opposite of his advice and fixate on the details. Last week, my numbers looked like this:
(Thursday is so low because Google Reader didn’t report numbers that day.)
And for the entire month, pulling out a select group of feed readers, my numbers looked like this:
(Google Desktop and Outlook are client-based, so fluctuate based on whether or not the person turned on the computer and opened the application.)
For the month, my overall subscriber numbers stayed pretty constant, with a slight upward trend. (One interesting thing I noticed that there are two days that Google Reader didn’t report numbers that impacted overall Feedburner numbers (Nov. 3rd and Nov. 8th); but two other days when Google Reader non-reporting didn’t impact overall numbers (Oct 15th and Oct. 29th). Maybe Rick will come by and let us know what was up with that.)
But how many are reading?
Looking at subscriber numbers over time isn’t the same as looking at site visits over time. Subscriber numbers tend to add up. You stop reading my blog, you may not unsubscribe. You might just stop clicking on the site in your RSS reader. You start using Google Reader instead of Bloglines, that old Bloglines subscription continues to be counted. Which means that it’s not all that likely that your subscriber numbers will go down over time. If they stay relatively flat and just creep up a little like mine are doing, you may not be getting new subscribers, so big upward spikes are obviously good.
Reach, however, does tell you how many people are reading your feed on a given day via a feed reader, so that may be a better number to use when measuring adoption over time. Unlike total subscriber numbers, reach numbers do seem to be impacted by whether or not a new post is available. And that makes sense, if you don’t have anything new to read, you won’t have many people reading it. Not everyone reads their subscriptions every day, of course, so you’ll get some people catching up on old posts on days you haven’t published anything new.
Here’s how much reach numbers look and it’s clear that they’re all over the place, probably based on when I have new content.
When you post can make a difference here. For instance, on several days, I posted at night, so most people seemed to have read those posts the next day (such as October 27th and October 30th).
It also appears that days that a particular feed reader doesn’t report numbers impacts the subscriber counts but not the reach counts. This makes sense also since Feedburner aggregates subscriber numbers reported to it, but gathers reach numbers itself.
Looking at per-feed reader numbers
My numbers seem to tell me that while my subscriber counts have gone slightly up over the last month, the actual number of readers I have via subscription have remained basically constant. The last two days look a little depressing, but I’m betting the low numbers are due to a combination of no posts and weekend reporting.
Another thing these numbers show is that web-based feed readers are fairly constant, so if one of them doesn’t report numbers for a given day, you can pretty confidently add the previous day’s number to the total Feedburner count to get accurate stats. With this method, I can infer that I actually had 1049 subscribers on November 9th. Of course, you could just wait until the next day. (Ack! I mean, yes, of course — wait. Perfectly reasonable.)
One thing that’s interesting is that while most of the feed readers trended slightly up (Google Reader went from 468 to 513 and Netvibes went from 133 to 145), Google Desktop was sharply down over the period (67 to 17 — see the purple line in the graph below). Is this because Google Desktop users in particular aren’t fans of the blog or because overall Google Desktop usage is down?
And that’s the other tricky thing with these types of numbers. You are at the mercy of the feed reading services, and changes in usage or reporting may impact the numbers in ways you can’t control.
Overall though, up and to the right is probably a good sign and Rick clearly is right when he says not to obsess about the minutia. Fortunately, I’ve done that for you.







After carefully reviewing your blog post, I can clearly see that you are *not* obsessed with Feedburner subscriber numbers.
Signed,
Fifty-eight (not that I’m obsessed either)
I have added your feed to my Reader account. Does this mean that if one subscriber didn’t turn on their computer, your numbers in Google Reader would not have been effected, not that you are obsessed with the numbers of course. BTW thanks for your insight.
SearchCap: The Day In Search, November 13, 2007…
Below is what happened in search today, as reported on Search Engine Land and from other places across the web…….
I share your pain (only at of the volume!) – after pulling off a successful linkbait, I review the subscriber stats… and there’s not even a bump.
I feel like coining a new term! SubBait. Um. Does that sound okay? SubscriberBait?
Marc, haha. No obsession at all. Nope.
Atlanta, yeah, Google Reader numbers shouldn’t be impacted by that.
Andrew, I’m working on a post now about getting new subscribers. SubscriberBait! Like that.
[...] Not That I’m Obsessed With My Feedburner Subscriber Numbers (Vanessa Fox) [...]
Vanessa
I am wondering if there is a way to find out who one’s subscribers are – their IP or email (depending on what kind of feed delivery they subscribe)
just want to have a better idea of who the more refined readers are ;-^)
have poked and prodded the search engines and haven’t come up with an answer
I suppose that suggests the answer is no
but perhaps….
Cheers
Miro
Hi Miro,
I talked about this a bit in my Feedburner article at Search Engine Land:
http://searchengineland.com/071109-090259.php
“Note that no personally identifiable information is captured in the view of click data, so while you can look at your server logs or use an analytics program to see information about visitors to your site such as their IP addresses, you can’t get this information from feed stats. You can only see what feed readers your subscribers used to read your posts.”
When I talked with Rick Klau of Feedburner for the article, he said that the privacy of the individual readers is maintained.