Comments on: The Real Lesson In the Yelp User Review Lawsuit http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/ by Vanessa Fox Wed, 14 Oct 2009 20:07:43 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Nick http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4184 Nick Tue, 20 Jan 2009 03:53:35 +0000 http://www.ninebyblue.com/?p=635#comment-4184 Review sites don't give justice to the reviewed. If there's a problem, both parties should communicate to resolve the issue instead of figure pointing. With that said, we're working on a site to allow both small business owners and customers to engage one another and build community. Think of it as an online suggestion box for customers to leave comments and small business owners to reply back. Review sites don’t give justice to the reviewed. If there’s a problem, both parties should communicate to resolve the issue instead of figure pointing.
With that said, we’re working on a site to allow both small business owners and customers to engage one another and build community. Think of it as an online suggestion box for customers to leave comments and small business owners to reply back.

]]> By: Conrad http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4171 Conrad Sat, 17 Jan 2009 05:15:41 +0000 http://www.ninebyblue.com/?p=635#comment-4171 As you may imagine, we were very happy about this. :) -Conrad As you may imagine, we were very happy about this. :) -Conrad

]]> By: jeff hall http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4154 jeff hall Tue, 13 Jan 2009 01:09:48 +0000 http://www.ninebyblue.com/?p=635#comment-4154 So long as the review is expressed as an "opinion" and is not malicious or defamatory then there is hopefully little or no chance of litigation succeeding. Regrettably we will all have to learn to sign off posts on forums, blogs or wherever with a long-winded legal disclaimer - "the statements expressed herein are made entirely without prejudice ... etc etc. This issue highlights the impact that 3 decades or over-litigious and unbalanced laws have had. It has closed factories, destroyed communities and made everyone fearful of speech, labor and movement. Where once it was factories now it is the internet which is the new target of today’s lawyers. Whatever you publish on the net – be cautious – because as soon as make over a $1000 you can guarantee there will be a legal vulture ready to pounce and steal half of it from you. So long as the review is expressed as an “opinion” and is not malicious or defamatory then there is hopefully little or no chance of litigation succeeding.
Regrettably we will all have to learn to sign off posts on forums, blogs or wherever with a long-winded legal disclaimer – “the statements expressed herein are made entirely without prejudice … etc etc.
This issue highlights the impact that 3 decades or over-litigious and unbalanced laws have had. It has closed factories, destroyed communities and made everyone fearful of speech, labor and movement. Where once it was factories now it is the internet which is the new target of today’s lawyers. Whatever you publish on the net – be cautious – because as soon as make over a $1000 you can guarantee there will be a legal vulture ready to pounce and steal half of it from you.

]]> By: Michael Martin http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4142 Michael Martin Sat, 10 Jan 2009 17:58:17 +0000 http://www.ninebyblue.com/?p=635#comment-4142 @ Vanessa, Congrats on making the front page main article of CNN today! http://www.cnn.com/2009/LIVING/worklife/01/08/jumping.ship/index.html ,Michael Martin http://www.googleandblog.com/ @ Vanessa,

Congrats on making the front page main article of CNN today!

http://www.cnn.com/2009/LIVING/worklife/01/08/jumping.ship/index.html

,Michael Martin
http://www.googleandblog.com/

]]> By: Kelly http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4140 Kelly Sat, 10 Jan 2009 17:36:04 +0000 http://www.ninebyblue.com/?p=635#comment-4140 cool article. i'm a big yelper and have come across similar experiences. makes senses for brands to commit to customer service at the location and on the web if they put themselves out there. cool article. i’m a big yelper and have come across similar experiences. makes senses for brands to commit to customer service at the location and on the web if they put themselves out there.

]]> By: ‘Overheard on Twitter’ Friday http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4134 ‘Overheard on Twitter’ Friday Fri, 09 Jan 2009 19:22:12 +0000 http://www.ninebyblue.com/?p=635#comment-4134 [...] of Vanessa, she provided us with a nice illustration of a 302 vs. 301 and what not to do in social media. Poor Yelp. I like [...] [...] of Vanessa, she provided us with a nice illustration of a 302 vs. 301 and what not to do in social media. Poor Yelp. I like [...]

]]> By: SEOMike http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4120 SEOMike Thu, 08 Jan 2009 19:11:19 +0000 http://www.ninebyblue.com/?p=635#comment-4120 HA! Blame the website not us! That's great! Sounds like Miss CandyManager is a little bit disgruntled. HA! Blame the website not us! That’s great! Sounds like Miss CandyManager is a little bit disgruntled.

]]> By: sasha http://www.ninebyblue.com/blog/social-media/the-real-lesson-in-the-yelp-user-review-lawsuit/comment-page-1/#comment-4118 sasha Thu, 08 Jan 2009 14:55:58 +0000 http://www.ninebyblue.com/?p=635#comment-4118 Nice Article, V. I kind of love the Candy Hostel manager. Nice Article, V. I kind of love the Candy Hostel manager.

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